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March 2010
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Twitter’s limitations shown by Harvard study

Eager to cut through the hype engulfing Twittwe, some Tefal heads at Harvard Business School have done somerather clever  research into how the microblogging tool is actually used.
First of all, despite what you may have heard, it turns out that Twitter is not the most important invention since fire and, surprisingly, will not bring about [...]

Both sides now: the joy of clouds

Moons and Junes and Ferris wheels, the dizzy dancing way you feel and so on and so forth.
Clouds, we love ‘em.
We are not here speaking of  thecumulonimbus aggregations of water molecules that are such a feature of Scottish skies but rather the images used to display key terms on a site (or indeed any other [...]

Content Marketing Watch – improvements to Google Analytics

Content Marketing Watch is the latest feature section to be added to our interviews and opinion pieces. For those of you in the industry who are looking to maximise the most value from the content on your site each week we will have a piece on the latest industry news; covering areas of content marketing [...]

Is online market research worth the bother?

Before the online age, advertisers placed great store on customer demographics, opinions and attitudes, behavior, geography, media consumption and the like. Advertising agencies created advertising campaigns to target particular audience groups for their clients – often with considerable success.
Now we have online marketing, content marketing, digital marketing and mobile marketing. But it would seem [...]

Se7en deadly sins of online – WRATH

WRATH – blaming the customer for not caring
The last sin in our series happens when all that excitement over your site launch is a distant memory and you start to hear the murmurings of another site redesign. The lack of post launch editorial planning has started to destroy that great design that you agonised over. [...]

Se7en deadly sins of online – GREED

GREED – lots of data no intelligence
You can have too much of a good thing. It has often been commented that online wins over offline because it offers real time feedback of people’s behaviour. This is true, but what is provided is something like this
Page views 10,000; Unique visitors 3000; click through rates 10%; bounce rates 3%; [...]